Reference

How mp007 Handles Your Personal Data

Your account data — including your registered details and payment activity through DANA, OVO, and GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie & Session ControlsYour Right to Access or Delete DataIndonesia-Region Policy
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mp007 How mp007 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Every connection to mp007 runs over SSL encryption, so your login credentials and payment details — including your DANA, OVO, or GoPay transaction data — are protected in transit. We use session cookies to keep you logged in across your phone and browser without asking you to re-enter your details every time. You can clear or block cookies through your browser settings, though doing so may affect how your account session behaves. We do not use tracking cookies for advertising purposes. Account security is reinforced by OTP verification on login and on withdrawal requests, so no payout can be processed without a confirmation step tied to your registered number.

SSL Encryption

All data exchanged between your device and our servers is encrypted end-to-end. This covers login, account updates, and every DANA, OVO, or GoPay transaction you make.

Cookie Controls

Session cookies keep your account active across devices. You control cookie preferences through your browser; we do not place advertising trackers on your session.

OTP Verification

Withdrawals and sensitive account changes require OTP confirmation sent to your registered number. No transaction clears without that step, adding a direct layer of account protection.

Data Retention Rules

We keep your account data for as long as your account is active and for a set period after closure, in line with applicable regulations. You can request deletion once the retention period allows.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is available around the clock. You can reach us through live chat directly from your account dashboard, by email, or through our 24-hour support line. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt of your request as soon as it is logged.

Live Chat Open your account dashboard and tap the chat icon — available 24 hours a day for data requests, account questions, and privacy concerns.
Email Support Send your data request or privacy question to our support address. Include your registered account details so we can locate your record quickly.
Account Help Centre The Help Centre inside your account covers step-by-step guidance on submitting a data access request, updating your details, or closing your account.

Privacy Policy — Frequently Asked Questions

Real questions about how your data is handled at mp007, answered directly.

We collect your registered name, contact details, and the payment method you link — DANA, OVO, or GoPay. We also log device and session identifiers to keep your account secure across logins.

No. We do not sell or share your personal data with advertisers or unrelated third parties. Data is shared only where required by law or to process your payments through the relevant e-wallet rails.

Account data is retained for a defined period after closure in line with applicable legal obligations. Once that period ends, you can request permanent deletion by contacting our support team.

Log in to your account, open the Help Centre, and submit a data access request. Alternatively, contact support via live chat or email with your registered account details and we will process your request.

Yes. You can request corrections or deletion through live chat or email support. We will confirm receipt and act within a reasonable timeframe, subject to any legal retention requirements that apply.

All payment data is encrypted over SSL during transmission and stored on secured servers with restricted access. OTP verification is required on every withdrawal, so no transaction processes without your direct confirmation.

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